PCSC COURSE

PROFESINAL CLEANING AND SANITATION CERTIFICATE

Categories: Job Ready Program
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About Course

Group of cleaners in red uniforms mopping and wiping glass in a modern dining room.

PCSC is a globally recognized training program designed to equip cleaning professionals, facility managers, and organizations with the skills, knowledge, and certification required to meet today’s hygiene and safety demands.

We combine scientific knowledge, industry standards, and hands-on training to raise the level of professionalism in the cleaning industry.

What Will You Learn?

  • Introduction to Professional Cleaning & Sanitation
  • Understanding Chemicals & Safety Data Sheets (SDS)
  • Cleaning Equipment & Proper Usage
  • Surface-Specific Cleaning (floors, carpets, glass, restrooms, etc.)
  • Workplace Safety & PPE
  • Green & Eco-Friendly Cleaning Practices
  • Infection Control & Hygiene Standards
  • Customer Service & Professionalism in Cleaning
  • Commercial Facility Standards (offices, schools, hospitals, etc.)
  • Final Assessment / Certification Test

Course Content

Module 1: Introduction to Professional Cleaning & Sanitation
• Lesson 1.1: Why Cleaning Matters in Commercial Settings • Lesson 1.2: Industry Standards & Professionalism • Learning Outcomes: • Understand the importance of sanitation for health & safety • Recognize the role of a professional cleaner • Assessment: Short quiz on industry basics

  • Lesson 1.1 – Why Cleaning Matters in Commercial Settings
  • Lesson 1.2 – Industry Standards & Professionalism
  • Quick Quiz
  • ✅ End of Module 1

Module 2: Chemicals, Safety & Regulations
• Lesson 2.1: Types of Cleaning Chemicals • Lesson 2.2: Safety Data Sheets (SDS) & Label Reading • Lesson 2.3: Mixing & Storage Safety • Learning Outcomes: • Identify common chemicals and their uses • Follow OSHA/health regulations for safe handling

Module 3: Equipment & Tools Mastery
• Lesson 3.1: Manual Tools (mops, cloths, dusters) • Lesson 3.2: Machines (vacuum, floor scrubbers, buffers) • Lesson 3.3: Maintenance & Storage of Equipment • Learning Outcomes: • Operate commercial cleaning tools safely • Perform basic maintenance checks • Assessment: Practical demo video submission (or photo evidence)

Module 4: Surface-Specific Cleaning
• Lesson 4.1: Hard Floors (tile, wood, concrete) • Lesson 4.2: Carpets & Upholstery • Lesson 4.3: Glass & Mirrors • Lesson 4.4: Restrooms & High-Touch Areas • Learning Outcomes: • Apply correct methods for each surface type • Avoid damage caused by wrong cleaning techniques • Assessment: Scenario quiz (“How to clean this surface safely?”)

Module 5: Workplace Safety & PPE
• Lesson 5.1: Personal Protective Equipment (PPE) • Lesson 5.2: Slips, Trips & Falls Prevention • Lesson 5.3: Emergency Response (spills, accidents, fires) • Learning Outcomes: • Select and use proper PPE • Identify hazards and respond correctly • Assessment: Safety checklist assignment

Module 6: Eco-Friendly & Green Cleaning
• Lesson 6.1: Benefits of Sustainable Cleaning • Lesson 6.2: Eco-Certified Products • Lesson 6.3: Waste Reduction & Recycling Practices • Learning Outcomes: • Use environmentally friendly cleaning methods • Apply waste reduction strategies in workplaces • Assessment: Reflection task → “How would you implement green cleaning?

Module 7: Infection Control & Hygiene Standards
• Lesson 7.1: Germs, Viruses & Bacteria Basics • Lesson 7.2: Disinfection vs Sanitization • Lesson 7.3: Cleaning for Healthcare/High-Risk Facilities • Learning Outcomes: • Differentiate cleaning, sanitizing & disinfecting • Follow infection-control protocols • Assessment: Quiz on infection control standards

Module 8: Customer Service & Professionalism
• Lesson 8.1: Professional Behavior & Communication • Lesson 8.2: Handling Complaints & Feedback • Lesson 8.3: Building Long-Term Client Trust • Learning Outcomes: • Communicate effectively with clients • Maintain professionalism under pressure

Module 9: Commercial Facility Standards
• Lesson 9.1: Office Cleaning Best Practices • Lesson 9.2: Schools & Public Spaces • Lesson 9.3: Medical Facilities & Specialized Environments • Learning Outcomes: • Adapt cleaning to different facility needs • Apply compliance standards where required • Assessment: Case study → “Design a cleaning plan for a hospital office”

Module 10: Final Assessment & Certification ⏱ Duration: ~ 1hr
• Final Exam: Combination of multiple-choice, short answers & case studies • Practical Assignment: Create a cleaning checklist for a facility • Outcome: Receive Professional Cleaning & Sanitation Certificate (PCSC)

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